Terms of service

📜 Terms of Service

Welcome to Shenérae. By accessing or using our website, products, or services, you agree to the following terms and conditions. Please read them carefully before making a purchase or engaging with our brand.

1. Acceptance of Terms

By using our website or placing an order, you agree to abide by these Terms of Service and any policies referenced herein, including our Refund and Shipping Policies.

2. Product Information

  • We strive to ensure all product descriptions, images, and pricing are accurate. However, minor variations may occur due to lighting, screen settings, or handmade detailing.
  • Customized items may have slight differences from sample images.

3. Orders and Payments

  • All orders must be paid in full before dispatch unless Cash on Delivery (COD) is selected.
  • We reserve the right to cancel or refuse any order at our discretion.

4. Intellectual Property

  • All content on Shenérae.com, including images, designs, logos, and text is the intellectual property of Shenérae and may not be used without permission.

5. User Conduct

  • We expect respectful communication across all platforms. Any abusive or inappropriate behavior may result in cancellation of services or refusal of future orders.

6. Limitation of Liability

  • Shenérae is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
  • We are not responsible for delays or losses caused by third-party shipping providers.

7. Changes to Terms

We may update these Terms of Service at any time. Changes will be posted on this page, and continued use of our services implies acceptance of the updated terms.

8. Contact Us

If you have questions about these terms:
📧 Email:shenerae.official@gmail.com
📱 WhatsApp: +91 8610522096